Privacy Policy
SA1 Interior Design Ltd (trading as SA1 Interiors)
Company Number: 15584449
Last updated: May 2026
1. Who We Are
SA1 Interior Design Ltd (company number 15584449) trades as SA1 Interiors. We are an interior design business based in Swansea, Wales, providing residential, hospitality, and wellness interior design services across Wales and the South West of England.
For the purposes of UK data protection law, SA1 Interior Design Ltd is the data controller responsible for your personal data.
Contact details:
• Company: SA1 Interior Design Ltd (trading as SA1 Interiors)
• Registered in England and Wales. Company Number: 15584449
• Address: Swansea, Wales, UK
• Email: shelley@sa1interiors.co.uk
• Telephone: 01792 677459
• Website: www.sa1interiors.co.uk
2. What This Policy Covers
This privacy policy explains how we collect, use, store, and protect your personal data when you:
• Visit our website at www.sa1interiors.co.uk
• Complete our online service finder quiz
• Complete our Style + Moodboard Session questionnaire
• Contact us by email, telephone, or through our website contact form
• Engage our interior design services
• Subscribe to our newsletter or marketing communications
We are committed to protecting your personal data and handling it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
3. What Personal Data We Collect
3.1 Data you provide directly
When you use our website forms, quiz, or questionnaire, or contact us directly, we may collect:
• Your name (first and last)
• Your email address
• Your telephone number (if provided)
• Your home or project location
• Details about your interior design project, including rooms, budget, and timeline
• Your preferences and requirements for interior design services
• Your communication preferences and consent status
• Any other information you choose to share with us
3.2 Data collected automatically
When you visit our website, we or our third-party service providers (including Squarespace) may automatically collect:
• Your IP address
• Browser type and version
• Pages visited and time spent on our site
• Referring website
• Device information
This data is collected through cookies and similar technologies. Please see our separate Cookies Policy at www.sa1interiors.co.uk/cookies-policy for full details.
3.3 Data collected through third-party tools
We use the following third-party tools which may process your data:
• Squarespace — our website platform, which hosts our contact forms and website content
• Google Sheets and Google Apps Script — used to receive and store enquiry data submitted through our online quiz and questionnaire
• Google Calendar — used to manage booking appointments
• Square — our payment processing provider
Each of these providers has their own privacy policy governing how they handle data. We encourage you to review these independently.
4. How and Why We Use Your Data
We will only use your personal data where we have a lawful basis to do so under UK GDPR. The table below sets out how we use your data and the legal basis for each use:
Responding to your enquiry — Legal basis: Legitimate interests / Contract
When you contact us or complete our quiz or questionnaire, we use your data to respond to your enquiry, discuss your project, and provide the interior design services you have requested.
Sending you your quiz or questionnaire result — Legal basis: Consent
When you complete our service finder quiz or project questionnaire and provide your contact details, we use your email address to follow up on the result and your project. You must tick a consent checkbox to submit your data.
Marketing communications — Legal basis: Consent
If you have opted in to receive our newsletter or marketing emails, we will use your name and email address to send you information about interior design, our services, and SA1 Interiors. You can withdraw this consent at any time.
Processing payments — Legal basis: Contract
When you purchase our services, we process your payment details through Square, our payment provider. We do not store your full payment card details.
Complying with legal obligations — Legal basis: Legal obligation
We may need to retain certain data to comply with our legal and regulatory obligations, including tax and accounting requirements.
5. How We Store Your Data
5.1 Where your data is stored
Data submitted through our website contact form is received and stored by Squarespace, whose servers are located in the United States. Squarespace is certified under the EU-US Data Privacy Framework and implements appropriate safeguards for international data transfers.
Data submitted through our online quiz and project questionnaire is transmitted to and stored in Google Sheets, a cloud-based service operated by Google LLC. Google's servers may be located outside the UK. Google implements Standard Contractual Clauses and other appropriate safeguards for international data transfers.
5.2 How long we keep your data
We retain your personal data only for as long as is necessary for the purposes set out in this policy:
• Enquiry data: up to 2 years from the date of enquiry, unless you become a client
• Client data: up to 7 years from the end of the client relationship, to comply with legal and accounting obligations
• Marketing data: until you withdraw your consent or we are no longer actively marketing
• Payment data: as required by our payment provider and applicable tax law
When your data is no longer required, we will delete or anonymise it securely.
5.3 Security measures
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it, including:
• Access controls on Google Sheets — only Shelley Matthews, Director of SA1 Interior Design Ltd, has access to data stored in our Google Sheets
• Two-factor authentication on all accounts that hold personal data
• Password-protected devices used to access personal data
• Regular reviews of who has access to stored data
• Use of Google Workspace security features including audit logs
However, please be aware that no method of electronic transmission or storage is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.
6. Sharing Your Data
We do not sell, rent, or trade your personal data. We will only share your data with third parties in the following circumstances:
• Service providers: We share data with trusted third-party providers who help us operate our business (Squarespace, Google, Square). These providers are contractually obligated to keep your data secure and only use it to provide services to us.
• Legal requirements: We may disclose your data if required to do so by law, or in response to a valid request from a public authority.
• Business transfer: If SA1 Interior Design Ltd is sold or merged with another business, your data may be transferred to the new owners, subject to the same protections set out in this policy.
We will never share your data with third parties for their own marketing purposes without your explicit consent.
7. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct any inaccurate or incomplete data we hold about you.
• Right to erasure: You can ask us to delete your personal data in certain circumstances (the 'right to be forgotten').
• Right to restrict processing: You can ask us to pause the processing of your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, commonly used, machine-readable format.
• Right to object: You can object to our processing of your data where we rely on legitimate interests as our legal basis.
• Rights related to automated decision-making: You have the right not to be subject to decisions made solely by automated processes that have legal or similarly significant effects on you. We do not currently use automated decision-making in our business.
• Right to withdraw consent: Where we rely on consent to process your data, you can withdraw that consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at shelley@sa1interiors.co.uk. We will respond within one calendar month. There is no charge for exercising your rights, unless your request is clearly unfounded or excessive.
8. Opting Out and Unsubscribing
You can opt out of our marketing communications at any time by:
• Clicking the unsubscribe link in any marketing email we send you
• Emailing us at shelley@sa1interiors.co.uk with the subject line 'Unsubscribe'
• Contacting us by telephone on 01792 677459
If you have submitted an enquiry through our quiz or questionnaire and do not wish to be contacted further, please email shelley@sa1interiors.co.uk and we will remove your data from our records.
Please note that if you are a current or recent client, we may need to retain certain data for legal and accounting purposes even after you opt out of marketing communications.
9. Cookies
Our website uses cookies to improve your experience and help us understand how our site is used. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
• Essential cookies: necessary for the website to function correctly
• Analytics cookies: help us understand how visitors use our site (via Squarespace analytics)
• Marketing cookies: used to show relevant advertising where applicable
You can manage your cookie preferences through our cookie consent banner when you first visit the site, or through your browser settings. For full details, please see our Cookies Policy at www.sa1interiors.co.uk/cookies-policy.
10. Third-Party Websites
Our website may contain links to third-party websites, including our social media profiles on Instagram, Facebook, and Pinterest, and links to supplier or partner websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before submitting any personal data to them.
11. Children's Data
Our services are directed at adults aged 18 and over. We do not knowingly collect personal data from children under the age of 18. If you believe we have inadvertently collected data from a child, please contact us immediately at shelley@sa1interiors.co.uk and we will delete it.
12. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our business, the services we offer, or applicable law. When we make significant changes, we will update the 'last updated' date at the top of this policy. We encourage you to review this policy periodically.
Your continued use of our website or services after any changes to this policy constitutes your acceptance of the updated policy.
13. How to Complain
If you have any concerns about how we handle your personal data, please contact us first at shelley@sa1interiors.co.uk. We will do our best to resolve your concern.
If you are not satisfied with our response, you have the right to lodge a complaint with the UK's supervisory authority for data protection:
Information Commissioner's Office (ICO)
• Website: www.ico.org.uk
• Helpline: 0303 123 1113
• Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
SA1 Interior Design Ltd — Company Number 15584449